It is important that a daily clean and check is done to keep your processor in optimal condition.

Check your user manual for further details.
If any technical issues reappear then use this troubleshooting guide.

If the issue persists, please contact your clinic or 
local MED-EL representative         
The Hearing Implant Company
OPUS 2 Troubleshooting  

Your OPUS 2 processor 

is intermittent or is 

not working     

Using your speech processor 
test device (SPTD), place the 
coil underneath, does a red light 
flicker consistently when you 
speak?
Replace the batteries (or recharge 
if using the DaCapo system). 
Using the SPTD, does red light 
flicker consistently?
Using the FineTuner remote 
control, try changing programs. 
Does a red light appear with no 
more than four flashes? 
Perspiration, dirt or cracks can 
cause intermittent problems. 
Check the earhook and 
processor, clean if necessary and 
try the SPTD again, does a red 
light flicker consistently when you 
speak?
Your processor appears to be working. It is important that a daily clean and 
check is done to keep your OPUS 2 processor in optimal condition. Check 
your user manual for further details. 
If any technical issues reappear then use this troubleshooting guide. If the issue 
persists, please contact your Cochlear Implant Centre.
Your OPUS 2 processor 
is intermittent or is 
not working
Count the number of flashes. 
There should be no more than 
four flashes with no pauses or 
repetition. Does this occur?
Replace the batteries (or recharge 
if using the DaCapo system, then 
turn the processor back on. Does 
a red light appear with no more 
than four flashes?
Check if the pins on either end of 
the cable are intact, and there are 
no broken pins in the processor 
or the battery pack. Do the cable 
and pins look intact?
Hold the speech processor test 
device (SPTD) over your coil, 
does a red light flicker consistently 
when you speak?
Replace the cable with the spare 
cable (if available) and try the 
SPTD again, does a red light flicker 
consistently when you speak? 

Refer to pages 38–41 of your 

OPUS 2 user manual. If you are 

still experiencing technical issues 

please contact your Cochlear 

Implant Centre.

The Hearing Implant Company

OPUS 2 Troubleshooting

Coil

Earhook

Connecting piece

Speech processor test device (SPTD)

Battery pack

Coil cable

Processor   

Does the red indicator light flash 

when the processor is turned on     

This is a general guide to help you detect or resolve any malfunctioning of your 

processor. Please follow the diagram below, refer to your OPUS 2 user manual or 

contact your Cochlear Implant centre.